"Great customer service, reliability, and responsiveness! I definitely recommend Rickman Management to any condominium association looking for a new management company. Their knowledge, expertise, and professionalism far exceeded my expectations. I am very thankful we switched to Rickman." Trustee, Worcester, MA
"Thank you for fixing the exterior light so quickly! Within 24 hours of placing the work order, it was fixed. You guys are great!" Unit owner, Acton, MA
"I am a trustee in a medium-sized complex in Hudson, MA and we have been thrilled by the quality of work from Rickman. We hired them to replace a company that did not meet our standards, and they have transformed our community for the better. Their knowledge of all aspects of property management is vast, and their commitment to keeping our complex clean, efficient and well-taken care of is tremendous. We recently had an emergency sewage issue--I could not believe the speed with which they (and plumbing services) were on site. As a result, the problem was handled quickly and efficiently, not to mention at a considerable savings. As someone who has worked in property management, I would highly recommend this company to any complex shopping for new management. Having helped with the search to hire them, I truly believe they are among the best in the business." Trustee, Hudson, MA
"Rickman Management has been managing our community for about one year now. We cannot be more pleased by the level of service they deliver. They really care! Communication has increased within the community, general maintenance is taken care of each week without tedious phone calls to the management company, and out of 80 units we only have 1 person who is behind!!!!! I highly recommend Rickman." Trustee, Acton, MA
"Rickman Management has by far exceeded my expectations of service and professionalism. I am a board member at complex located in Hudson, MA and they have assisted in many avenues to help simplify tasks for our board. They took over our association with less than three weeks notice from our previous disjointed management provider. This transition was extremely smooth! Their response time to both board member requests and our unit owners needs have been processed promptly and courteously. The level of service that they offer is incredibly reliable! In my opinion you'd be foolish to not consider them for your management company. I'm confident that you would be as pleased as I am with their services." Trustee, Hudson, MA
"WOW Kim- the light is fixed and the mirrors look better- you folks work fast- thanks so much-" Unit Owner, Marlborough, MA
"Rickman Management is a knowledgeable, professional, and experienced property management company that has proven to be a great asset to Washington Square Condos. In less than one year they streamlined our budgeting process, increased annual meeting attendance, and improved owner satisfaction overall." Trustee, Hudson, MA
"I am a trustee for a small condominium complex association in Worcester, MA that was established in 2007. We have been using Rickman Property Management since the association was formed. Rickman was very proactive from the beginning and helped us review the financials and contracts that we received from the developer. Rickman Management has since renegotiated the majority of our vendor contracts and has saved us thousands of dollars. These changes have allowed us to minimize the increases in condo fees and establish a surplus account. Their constant attention to detail has helped us establish ourselves as an association and run smoothly ever since. As a small association, we need to pay careful attention to our financial position and I am extremely confident that Rickman Management was the right decision for our association." Trustee, Worcester, MA
Testimonials
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